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The Yahoo! Header gets an update

Many of you have probably noticed that all around the Yahoo! network you are being greeted a little differently than you were before.  Gone is the Yahoo! ID (often shortened for space constraints) and it has been replaced with your first name.
It doesn’t stop there, because it is also home to a new menu […]

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Calendar Beta updates

Hopefully you saw that the Calendar team already restored the ability for users to switch back from the beta, but I wanted to make sure the team isn’t stopping there.  The team recently released an update that addresses the most frequently reported issues and tunes up performance (think timezone problems and import URL specs…among other […]

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Screencast: Ways to get to Yahoo! Mail

Despite my earlier efforts to share these visionary suggestions with screenshots, it seems that people continue to rely heavily on search engines to get to their Yahoo! Mail account. Now if you simply like that process, more power to you. But if you would like something with fewer steps, do I have the […]

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UPDATED: Intermittent Issues with Attachments

We’ve learned that some users may be intermittently encountering errors, or delays, when attempting to attach or download files within Yahoo! Mail.
Our engineers are reviewing the situation, but in the meantime I wanted to confirm with you that we are aware and are on the case.  You should also know that in many cases users […]

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Alert: Planned maintenance for UK users

Just a quick bit of news before the weekend.  While I may write this blog with our US audience in mind, I know that some of you out there are reading my words from places far beyond my local shores.  That is why I wanted to make absolutely sure that any of you reading from […]

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Economy is down, but still be wary of unexpected lottery wins

If he keeps this up I may just have to find a way to give Mark his own byline, but in case you missed the Yodel post, our resident anti-spam czar Mark (the same one who held the recent workshop) had a few words to share about the ever increasing “lottery” scams.  Check it out!
Coalition […]

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Following up on some profiles confusion

Hi all,
Based on feedback on this blog, and much of what I’m hearing from other blogs, there is a bit of confusion regarding the new profiles experience.  Because of this I want to offer some important clarification about how it works.
There are a lot of people who think we are now automatically displaying your information […]

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Mail Basics Workshop transcript (and new Workshops page)

Once again we’d like to thank everyone who submitted questions, and who stopped by to participate, during last week’s Mail Basics Workshop (transcript here). If you missed it, I was joined by Chris (Product Manager for All-New Mail), Carl (Customer Experience, referenced here), Maryn (liaison between the Mail team and Mail Customer Care), Melissa (Messenger […]

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REMINDER: Don’t miss the Y!Mail Workshop (10/8, 3-4PM PT)

That’s right! Just a quick reminder to submit questions and come by the Yahoo! Mail Workshop tomorrow afternoon. I’ll be joined by members of the Y!Mail team to answer questions you have about using Yahoo! Mail (either version).
Submit advance questions, or visit the live event, by clicking here.

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Don’t miss the next Y!Mail Workshop: Getting to know Yahoo! Mail

For the next edition of our Yahoo! Mail Workshop series, we are going to be focusing on understanding the basics of  Yahoo! Mail.  Join us on Wednesday, October 8th, from 3-4PM PT, for the live, moderated chat with members of the Yahoo! Mail team.  Whether you are using Classic, or the All-New Yahoo! Mail, we […]

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