The Yahoo! Header gets an update
- Posted December 1st, 2008 at 3:05 pm by Ryan
- Categories: Anti-Spam, Classic Mail, Featured, General, Life of Liam, Mac, Reader Polls, Tips & Tutorials
Many of you have probably noticed that all around the Yahoo! network you are being greeted a little differently than you were before. Gone is the Yahoo! ID (often shortened for space constraints) and it has been replaced with your first name.
It doesn’t stop there, because it is also home to a new menu […]
Screencast: Ways to get to Yahoo! Mail
- Posted November 13th, 2008 at 5:08 pm by Ryan
- Categories: All-New Mail, Anti-Spam, Classic Mail, General, Mac, Screencasts, Security, Tips & Tutorials
Despite my earlier efforts to share these visionary suggestions with screenshots, it seems that people continue to rely heavily on search engines to get to their Yahoo! Mail account. Now if you simply like that process, more power to you. But if you would like something with fewer steps, do I have the […]
Economy is down, but still be wary of unexpected lottery wins
- Posted October 29th, 2008 at 11:02 pm by Ryan
- Categories: Address Book & Calendar, Anti-Spam, Classic Mail, General, Security, Tips & Tutorials
If he keeps this up I may just have to find a way to give Mark his own byline, but in case you missed the Yodel post, our resident anti-spam czar Mark (the same one who held the recent workshop) had a few words to share about the ever increasing “lottery” scams. Check it out!
Coalition […]
Tips for protecting your Yahoo! Mail account
- Posted September 18th, 2008 at 12:39 pm by Ryan
- Categories: All-New Mail, Anti-Spam, Classic Mail, General, Security
We want to make sure we give users info about steps they can take to enhance the security of their account. So our VP of Mail, John Kremer, has put together a message (courtesy of the Yodel blog) that highlights many of the things people can do to protect themselves online.
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Mail security tips
There are nearly […]
Need to change your Yahoo! Password or Name? There’s a tutorial for that
- Posted September 16th, 2008 at 5:13 pm by Ryan
- Categories: All-New Mail, Anti-Spam, Classic Mail, General, Mac, Security, Tips & Tutorials
I was chatting with a buddy from Customer Experience the other day (everybody say hi to Carl. He is not only tasked with finding ways to make your Customer Care experience more pleasant, but he also reads this blog from time to time), and I learned about some of the common questions agents are getting.
Now […]
Shady spammers getting more creative with links
- Posted September 4th, 2008 at 10:56 pm by Ryan
- Categories: All-New Mail, Anti-Spam, Classic Mail, General, Security
It’s dawning on me that the shady emailers have no intention of dialing back their malicious messages, so I might just have to ramp of the amount of warnings I post here. Take that “Mr. Rasim Hassan of Burkina Faso”!!! By the way, no offense to any actual Rasim Hassans out there. It just so […]
Yahoo! Lottery: What’s wrong with this picture? (a lot)
- Posted August 28th, 2008 at 5:54 pm by Ryan
- Categories: All-New Mail, Anti-Spam, Classic Mail, General, Security, Tips & Tutorials
When it comes to spotting phishing emails I feel that it’s a really easy thing to do. But then I think about the number of messages I get from users asking about our “lottery” and I am reminded that not everyone has had the same degree of experience. Having worked at PayPal, eBay, and now […]
Transcript from the Anti-Spam Workshop with Mark
- Posted August 6th, 2008 at 10:28 am by Ryan
- Categories: All-New Mail, Anti-Spam, Classic Mail, Featured, General, Security, Tips & Tutorials
Once again we’d like to thank everyone who submitted questions, and who stopped by to participate, during last week’s Anti-Spam Workshop with Mark (transcript here). We received a lot of great questions, and Mark enjoyed the opportunity to answer questions, as well as hear directly from the users. One of the more interesting questions lead […]
REMINDER: YMail Workshop with Anti-Spam Czar - Today @ 4PM PT
- Posted July 30th, 2008 at 10:19 am by Ryan
- Categories: All-New Mail, Anti-Spam, Classic Mail, General, Tips & Tutorials
Yep, don’t miss a special opportunity to chat with the head of our Anti-Abuse team, Mark, and share all things spammy. Mark is anxious to hear your thoughts and answer some of your questions about how to reduce spam.
You can pre-submit questions by signing into the workshop early, or you can sign in during the […]
Coming Soon (7/30): Special YMail Workshop with the Anti-Spam Czar
- Posted July 24th, 2008 at 5:25 pm by Ryan
- Categories: Anti-Spam, General, Tips & Tutorials
You’ve seen him on Yodel, and you’ve seen him rocking the ushanka on this very blog, but now you will have a chance to ask our resident “Anti-Spam Czar” Mark (aka the head of our anti-abuse team for Mail) all you wanted to know about spam. Be sure to join us on Wednesday, July 30th, […]