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UPDATED: Yahoo! Mail Workshop - What do you want to talk about?

In July we held our first Yahoo! Mail Workshop.  It featured a live Q&A with Yahoo! Spam Czar, Mark Risher, and the response we got from everyone was very positive.  If you don’t recall the details, Workshops are live, online, moderated chats led by Yahoo! staff, with a focus on a specific topic of conversation at a specific, scheduled time. It is our hope that these Workshops can be a great opportunity for users to get tips on a variety of Mail related topics, as well as gets answers to specific questions that you have.

After each event I’ll post a complete transcript of the event, so that those who couldn’t attend live can still get the scoop.

I’m currently putting together the next Workshop, and wanted to get a taste of what you guys would like to talk about.  Keep in mind that these workshops are for educational and informational purposes, not to obtain account support.  That being said, let me know what topics you want to ask about.

UPDATE: It seems from several of the comments that the intention of the Workshop has been misunderstood (or I did a lousy job explaining).  What we are looking for are topics that you have educational questions about.  How to do something…how to use something…how to _____ (fill in blank).  What this isn’t supposed to be is a sort of Town Hall where we get together and discuss the direction of the product(s).

I understand that many of you would like to know what features may be coming down the pipeline, or what changes are on the horizon, but as a public company we can’t go into a lot of detail until the appropriate time.

So all that being said, what types of things do you think you would like to talk about?

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80 comments »

Comment by diana
MyAvatars 0.2

September 29th, 2008 at 6:28 pm

help…help…help….
i can’t access my yahoo e-mail- first i get an error code one…now and error code 2.
The message says it will be fixed soon, but what do i do. It’s been almost three days.
This is very frustrating trying to get help. Can anyone help me???

Comment by Rick
MyAvatars 0.2

September 30th, 2008 at 11:55 am

send a code 4 message to yahoo.com..tell them to fix it or you are Gonna cuss them out..the code 4 fix will fixit..they are playing mind games with you..you will see it on sign in page..or where you sign up page..its so called security check…it happenes about 3 times a yr..just pelt them with e-mails if you dont get it fixed…and when they fix it dont say thanks..its their job to keep you up and running..end of story…THEY CALL ME RICK.

 
 
Comment by Dave B
MyAvatars 0.2

September 29th, 2008 at 6:39 pm

Wodered why the Avatar I set up does not show on questinns& Anawers,but a picyure that i have on my blog,is up there

Comment by Rick
MyAvatars 0.2

September 30th, 2008 at 12:02 pm

your avatar is ugly, use your pic..when i go to site and sign in the 1st thing i look for is my upload for pics…dont like avatars..they are ugly..i have yet to find place on this site to upload my pic….you tell me where i go to up load my pic…and i will do it..if folks dont like my pic, dont look at it…ya made my day friend..end of story…THEY CALL ME RICK.

 
 
Comment by MikeP
MyAvatars 0.2

September 29th, 2008 at 7:13 pm

Spammers suck, but it would be great to update FAQ’s on how to properly send mail to Yahoo customers. I spent a lot of time and energy getting Domain Keys working and they didn’t help. It was only our White List request that helped. Also, when is Yahoo going to enable a feedback loop again (like AOL)? There are a lot of legit sysadmins who need to send mail to Yahoo customers. What should we do to ensure successful mail delivery? Thanks.

 
Comment by Paul
MyAvatars 0.2

September 29th, 2008 at 7:52 pm

How about https for added security?

Comment by Steve
MyAvatars 0.2

September 30th, 2008 at 7:23 am

I would definitely like to see more security over a secure socket layer using encryption!

 
 
Comment by =bg=
MyAvatars 0.2

September 29th, 2008 at 7:54 pm

There are multiple options that have been shown as ‘we’re still tweaking these features…’ ; it’s been that way for a couple years. Will those ever get fixed? And can we expect a new Yahoo Calendar (anyone work on that?) to integrate with Mail?

 
Comment by jc
MyAvatars 0.2

September 29th, 2008 at 8:14 pm

I just want to know why Yahoo took away our choices as to how we want our e-mails sent. For example, I had a choice as to where I wanted the Bcc and now yahoo took that choice away and I have to keep cliquing it all the time when I want to send to a bunch of people. Why can’t I have the choice of just leaving it there instead of having to click on it.

Comment by Rick
MyAvatars 0.2

September 30th, 2008 at 12:14 pm

you dont want BCC, just add from your e-mail addy book and every 1 you want to recieve a e-mail from you will be on line 1 that BCC is outdated anyway..send your friends e-mails, from line 1 or if you have something to say privatly..then send ist group, and after that go back to your page where you send e-mails and resend to other person..most e-mails on line 1 are up to 10, wish they would extend it to 20 or more…hate gonning back but thats life..end of story..THEY CALL ME RICK.

 
 
Comment by Wendy
MyAvatars 0.2

September 29th, 2008 at 9:19 pm

What I miss in the New Yahoo! mail is being able to put check marks next to my contacts in my address book to add them to the cc,bcc line as opposed to having to enter each one individually.

Comment by Randa
MyAvatars 0.2

September 30th, 2008 at 12:10 am

you can hold Ctrl if you use windows and click the contats you want then click ok.

 
Comment by Rick
MyAvatars 0.2

September 30th, 2008 at 12:26 pm

lolololol dont use new mail, use yahoo mail classic, then you dont have that problem..use your addy book and click away on folks you want to recieve your mail..i tried new mail and dont like it..it goes just as fast, and you dont need BCC….all addys on line 1…just everybody ask yahoo to let us use more addys on line 1..if i have 20 e-mails going out, i want them to go all together.. end of story..THEY CALL ME RICK.

Comment by Dean
MyAvatars 0.2

October 28th, 2008 at 6:43 am

I deleted a few Mail folder and now I can’t retrieve my POP accounts? I get this badFolder error
Any ideas why?

Comment by Dean
MyAvatars 0.2

October 28th, 2008 at 6:48 am

Just figured it out- I renamed a folder with an underscore to bring it to the top of my folder’s list. After removing it- all returned to normal.

(Comments wont nest below this level)
 
 
 
 
Comment by Deanna
MyAvatars 0.2

September 29th, 2008 at 10:53 pm

Once spam has been identified as such and deleted, couldn’t that spammer be automatically prevented from ever entering the mail account again, i.e. automatically blocked/deleted/bounced by yahoo? I get numerous spams with the same messages every day. I think I like the bounce idea best - let the spammer deal with the returned emails!!! See how they like getting their mailboxes filled with junk mail!

Comment by Steve
MyAvatars 0.2

September 30th, 2008 at 7:28 am

Most smart spammers would never see the e-mails again anyway. They would send the e-mails through a dummy address using a proxy and the e-mails would never find their way back.

 
Comment by Judy
MyAvatars 0.2

October 3rd, 2008 at 12:57 am

That is a good question or a good idea. Never the less, you are absolutely rite I would like to see them get a taste of thier own medicine.

 
 
Comment by Bogdan Iordache
MyAvatars 0.2

September 29th, 2008 at 11:05 pm

Hello Ryan, I think it would be very interesting for all the Yahoo! Mail Postmaster readers some more info on your Complaint Feedback Loop. When it’s gonna be relaunched ?

 
Comment by Winona
MyAvatars 0.2

September 29th, 2008 at 11:19 pm

I would like to be able to have a little bit more space for a signature line. That would be on my Christmas list.

Thanks!

 
Comment by moi
MyAvatars 0.2

September 29th, 2008 at 11:31 pm

I’d love to be able to hit a key and block an email address I don’t want to see again! Make it easier please?
I would also like the BCC back where it used to be to send blind copies.
I’d like more colorful back grounds without child-like characters.
When I clean up an email from addresses and junk..sometimes it doesn’t erase easily and i have to do it sentence by sentence.
Frustration!
I, too get the same Spam addresses sometimes 2 or 3 times a day. No matter that it comes into my spam account..I’d love to see it gone. Adding them to the block list doesn’t do anything.
I’d love to have a calender to look at while writing emails!!!!

 
Comment by MrMars
MyAvatars 0.2

September 30th, 2008 at 3:38 am

I’d like to see added features like more available color schemes, a cool inbox audio player for sound files (like Hotmail), the ability to BCC people without having to put someone in the To field. I’ve also been told a new Yahoo Calendar will be released. When is this going to be available..?? It should be integrated into Yahoo Mail as another tab not another web page.

Comment by Steve
MyAvatars 0.2

September 30th, 2008 at 7:30 am

I REALLY like the idea of the new calendar being added as a new tab like the address book rather than a new window (I hope they leave the calendar timeline along the bottom of yahoo mail though!)

 
 
Comment by Becky
MyAvatars 0.2

September 30th, 2008 at 3:42 am

I agree with Wendy’s comment on 9/29. Not a pleasure to send multiple emails the way it is presently set up. Would like to have a click box for each contact.

 
Comment by Derek
MyAvatars 0.2

September 30th, 2008 at 3:59 am

Hi Ryan; Just wondered if other people have encountered the same problem I’m having and have any solution. When I try to access my account a sign comes up saying that I’ve encountered a “Temporary
Inconvenience” and that they’re working on it. But it’s been two days now!
Have tried just about everything, refresh, going through ym, etc. and nothing works.

Comment by Connie
MyAvatars 0.2

October 8th, 2008 at 8:57 pm

I have luck with just closing it out completely and reopening and it comes up…so far ….always. Good luck.

 
 
Comment by Jose Luiz Diez
MyAvatars 0.2

September 30th, 2008 at 9:06 am

First of all, IMAP for Y! Plus users. I’m sure that a Y! Plus user prefers to pay Yahoo! to have IMAP access than use it free with Google.

 
Comment by Doug
MyAvatars 0.2

September 30th, 2008 at 9:23 am

Ryan,

I’m still waiting to see the ability to create sub-folders. Also, it would be great to have an option in search to search just the subject line and not the full text of the email.

-Doug

 
Comment by kt
MyAvatars 0.2

September 30th, 2008 at 10:23 am

when you start typing a name, many possibilities show up in drop down menu so you can just click on one - that is great - but it brings up ALL the addresses you have ever used for that person - even the ones you have deleted. please have it check and if deleted, do not show or give us the opportunity to right click the deleted address and delete it from memory so it won’t show up again. I constantly find I send email to an addrewss I deleted and the person never gets the email

 
Comment by Rick
MyAvatars 0.2

September 30th, 2008 at 10:24 am

ok..lets blog the goverment, what do they think they know..we as simple minded folks should be happy, congress listen to us for a change. but where was our ferless leaders, or future leaders i think..still hope congress votes down bail out again..tomorrow..we dont need multimillionairs get a raise in pay..its a scam from word go..give a bail out to us poor folks..hate eating hot dogs and beans every day..and watching congress say no…if country goes down tubes, its not gonna hurt me, i am already down the tubes.. end of story.. THEY CALL ME RICK.

 
Comment by Rick
MyAvatars 0.2

September 30th, 2008 at 11:13 am

aint got nothing to say about my mail..i dont care who reads it or if spammers hit my mail..i just delete them, the hackers and virus guys get a supprise when they try to mess with my mail, and if i told you what i do then all would know including virus and hackers..so best to delete any or all mail you dont know who sent it..only mail i want to read is from my gal friends, and guys who know how to send funny pics..and of coarse the bailout..so i blog them.and say it like it is..its what called killing time..and i have plenty of that, c-span lets folks call in and say what they think is right..and between watching the senate or house, my days are going by fast..and with this bailout..i have been laufing my a off…if i go broke whos gonna bail me out…its tit-for-tat…you bail out biggys, you bail out me..some guy on CNN said that some 1 lost 3 trillion dollars yesterday.so i checked my bank and ny lousey $ 385.42 was still in bank…so i know it was not me..and as far as biggys go..they made a bet on long shot and lost..too bad but thats the breaks..i see people lose money every day, just buying gas and food..whos gonna bail them out..its time to put a stop to this scam…market back up again today..people will bet on anything..and when they lose they cry foul….lololol love it.. end of story..THEY CALL ME RICK.

 
Comment by Carlos mendez
MyAvatars 0.2

September 30th, 2008 at 11:48 am

I want to teach the world how to bake a cake. I am tired to go to the supermarkets and eat something synthetic made by some one else. I want to be for the every American that wants to feel good by eating their own food.

 
Comment by Pete
MyAvatars 0.2

September 30th, 2008 at 1:12 pm

It would be great if someone could explain what is up with these temporary problems accessing your account with different numbers. I’ve experienced an error 14 and 15 so far and my housemate stumbled upon an error 5. They were solved quickly but keep coming back and I need to sign out, refresh etc. and it’s annoying.

 
Comment by mindy
MyAvatars 0.2

September 30th, 2008 at 1:17 pm

I am with the other guy; how do you replace your avatar wiith a real picture.

 
Comment by Clark Robbie
MyAvatars 0.2

September 30th, 2008 at 7:13 pm

I would like to know if it is possible to send a copy (while retaining the original in you inbox) of incoming emails to another email address.
I would like a copy sent to my work address as well.

 
Comment by STING
MyAvatars 0.2

September 30th, 2008 at 7:26 pm

How do i set up my e-mail contacts into groups (friends, family,etc.) and add names later into their proper groups?
TNX

 
Comment by robb
MyAvatars 0.2

October 1st, 2008 at 8:01 am

Having been a 10-year loyal Yahoo Mail client, I have been extremely disappointointed that one of the so-called “improvements” is the draft function where the draft disappears once the email is sent. I know you can press the shift key while sending, but for all of us used to drafts saving and remaining in the draft folder, this really sucks. What is the possibility of reverting this back to how it used to be? I cannot see any benefit to the way you have altered this function now!

Thank you!

Comment by budrow
MyAvatars 0.2

October 1st, 2008 at 9:39 am

“ditto” was just looking for a place to write yahoo about this, it is stupid, are they congressmen, or lawyers, , and oh by the way what is a good complaint address for yahoo anyway I get M_D all the time with recipient doesn’t like host, I think that’s wording