Keystrokes not registering? A Flash update might do the trick
- Posted September 22nd, 2008 at 12:34 pm by Ryan
- Categories: All-New Mail, General
It has come to my attention that some users have reported problems with keystrokes not registering within the compose box of the All-New Yahoo! Mail.
Our engineers are working on the issue, but in the meantime you may be able to resolve it yourself if you make sure your browser is running the most current version of Flash.
To determine the version number please go here:
http://www.macromedia.com/software/flash/about/
If it’s older than 9.0.115, please upgrade and then see if the issue continues to happen.
Thank you for your patience while we work to resolve the issue you’ve reported.
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- 56 Comments
September 22nd, 2008 at 1:19 pm
Little more importance of why the update is needed,would have been lot helpful. Where does flash take part in new mail interface?. I was under impression that whole thing is pure javascript based like gmail or live.
September 23rd, 2008 at 11:29 pm
Prashant,
Flash isn’t critical to the core functionality, but there are some adjacent features that incorporate some flash elements. Our goal is that core functions work anyway, but there may have been an unexpected problem.
Ryan
September 25th, 2008 at 6:50 pm
I can not check my yahoo mail from my laptop, keystrokes are not registering, it has been 2 days….what do i do?
thank you
September 26th, 2008 at 4:03 pm
still unable to login with my laptop, ok to login from work computer, but still unable from my laptop, someone please let me know what I need to do, nothing has changed on my laptop
September 27th, 2008 at 3:35 pm
don’t waste your tim updating flash cuz it didn’t fix the problem restarted no repair it only does this on yahoo browser ohh you also can’t most of the time attach files or it takes forever to wait for those stupid revolving arrows to stop i think the yahoo web site is to secure that is why things do not work some times because the web site computers scan all files before letting them procede through their system, just like they say to safe no go ohh well
October 5th, 2008 at 7:37 am
I am having the same problem with my laptop… Please let me know what to do as well..eveytime I log in, I get a type error with a number and some other verbage…What is going on? I too can log in at work without a problem….
Thanks
September 27th, 2008 at 8:02 pm
what ever you did to Yahoo mail it sucks. please return it to the way it was.
October 13th, 2008 at 4:54 am
Ryan, Can you give me any advice on the newest flash upgrade. Ever since that came out my computer has a hard time recognizing a keystroke. Have to click up to 5 times sometimes to get it to work. Some of our favorite webpages come up all white and we cannot use the site at all. I have went thru their trouble shooting steps to no avail. I am so frustrated by the whole thing. Tried to send an email using Yahoo this morning. Every time it would either kick me out of Yahoo email or the internet explorer would shut down. Tried 5 times and gave up. HELP!!!!!!!!! Thanks so much for your help. Sheila
September 22nd, 2008 at 6:56 pm
Hey Ryan,
I posted a comment about getting the status of a feature request (whether it was being implemented or tested or anything), and you said if it was a small feature you might be able to give details. Well, a few weeks ago, I posted a feature request to the mail blog and was just curious to the status of it. The feature in question is a stock ticker for the yahoo! mail portal. (not a my yahoo module, or a widget, but a stock ticker built into the yahoo! mail page (like the news, mail, and weather are). Thanks for any information!
September 22nd, 2008 at 11:43 pm
It doesn’t matter if you fix this problem. Yahoo Mail Search continues to be broken. (For months now). I can’t search for emails anymore. Almost every search fails, even if I know the email that I’m searching for exists. Yahoo Mail is going down the tubes. I’m very disappointed.
September 25th, 2008 at 7:45 am
I can’t believe the comments that have been made here. Isn’t there like a deffermation of character of something like that when you degrade a person and accuse them of things. I am not upholding crack heads by any means were I live I believe even some of the teachers are on it. However it isn’t ethnical to go around making accusations by no means. And I am not following any one about the yahoo maill I have never had a problem with it. Maybe whoever is accueing them of being on crack may be hitting the pipe themselves and hacking into ya’lls mail???????HMMMMMMMM something to think about. YA THINK?
September 23rd, 2008 at 5:02 am
i too am disappointed too
September 23rd, 2008 at 6:15 am
Why do you insist on destroying a once great website? Flash??? Give me a break!! Flash is the LAST PLACE Yahoo should be!! Yahoo was great because it was simple FAST text based site. Now you joined the rest of the crack-smoking Flash addicts!!! RIP Yahoo.
September 23rd, 2008 at 7:26 am
I only have the keystroke issue when using Google Chrome, but I’ll check if a Flash update helps.
FYI, I (and I’d guess most ppl) still like the new YMail. And search is working fine for me.
September 23rd, 2008 at 7:35 am
Yahoo should stop using Flash technology especial for something as simple as text input. Flash will not work with screen readers and adaptive devices for keyboard and mouse input used by thousands of handicapped people on the net. Flash hinders communications.
Alan Fine - 12 year Yahooligan loosing faith in Yahoo for stupid decisions like Flash replacing standard text input and Yahoo’s removal of mail search, Yahoo’s blocking of attachments from certain business applications etc…
September 23rd, 2008 at 9:01 am
When can we expect some improvements..?? Calendar, more color schemes. And, Hotmail has an awesome inbox audio player. Why can’t Yahoo do the same thing..?? Its becoming more tempting to discontinue Yahoo Mail and switch to Hotmail…..??
September 23rd, 2008 at 9:01 am
I actually agree, I’m not sure why flash is being used in Yahoo Mail. It would be helpful if we knew what specific function it served, in terms of our inboxes.
September 23rd, 2008 at 10:45 am
I agree I need my email to be fast and reliable, no flash please !!!
September 23rd, 2008 at 12:38 pm
I’ve not had any problems with the yahoo! mail search, nor am I having any problems with keystrokes.
Only thing I want to see is a stock ticker!
September 23rd, 2008 at 2:34 pm
I have the latest Flash update, but still having a problem - I can’t print anything from within Yahoo email. Anyone else experiencing this?
September 28th, 2008 at 7:19 pm
I have not been able to log into my e-mail going on a month now. This really, really sucks out loud. I am missing a lot of important replys. Whatever Yahoo have done, I wish that they return to the old way, It worked just fine, why fix something thats not broke in the first place? I dont know where to go from here for help. Will some one out there PLEASE HELP!
September 23rd, 2008 at 3:53 pm
[…] I’ve been having issues with Yahoo Mail (macbook/leopard/firefox3) and finally they admit it: Keystrokes not rendering? A flash update may do the trick on the Yahoo Mail blog (not a bad thing to track, btw). It has come to my attention that some users […]
September 23rd, 2008 at 5:29 pm
WOW my keystrokes work just fine here but not when I am writing e-mail. Please get this problem fixed quickly or I will be forced to search to a new e-mail site.
September 23rd, 2008 at 7:55 pm
Ditto what Elizabeth said. I have had Flash 9.0.124.0 installed for quite a long time, and it’s still impossible to compose an email. I end up writing it in Notepad and copy/pasting my text into every message.
September 24th, 2008 at 1:34 am
Yes, search hasn’t worked for me in months. I have a lot of email in a lot of folders, so a search that works across *all* emails is essential. As a long-time Yahoo user, I’m also disappointed at the focus on cosmetic interface enhancements at the (apparent) expense of basic functionality.
September 24th, 2008 at 12:40 pm
From an e-mail sent to Ryan today…
Ryan, as you can see, my comments and signature (from Regards to X1) are in red…how did that happen??? Well, the previous e-mail I sent I added comments in ‘red’ so the receiver could see my comments mixed in with the original text…makes sense doesn’t it?
Why would Yahoo think that from that point forward I want all of my e-mails to be in red…that DOES NOT MAKE SENSE!!!
Another point, sometimes I copy text from Word or a web site and want to include it in my e-mail. I WISH you had a “PASTE TEXT” option because I just want the text and not the formatting that may come with it.
Another, when you send a draft and hold down the shift key you get “Type Mismatch” error…what is that and how do we fix it?
OK, how do I get my signature and text to be in black…I went to Options/Signature and guess what, the signature is in black…so what is the secret??? AND, when I tried to go back to e-mail I keep getting a message asking if I want to save changes and I can not get out of it.
Another point…when you do a search, the results do not fit across the page AND there is NO horizontal scroll bar so you have to squeeze the heading together to see all of the columns…surely someone thought of a scroll bar, right?
These are basic…Yahoo mail has been out there long enough and we should not see these problems…it seems like Yahoo is taking one step forward but two back!
September 24th, 2008 at 8:06 pm
2nd note to you folks. Pls inform us users when do you expect a fix for MyYahoo mail problems? I don’t want to download Flash. Does not seem right! Why don’t you download Flash? Also ATT does not have a clue what is going on here! Thx Skip Wilson mod. 1911 pistolsmith
September 24th, 2008 at 8:57 pm
Why don’t you get one of the fundamentals fixed in your email, something simple like taking care of the emails whose headers are dated in the future which are obviously spam. I pay for pop mail so Outlook without any further configuration filters out all the spam. It only makes sense, but I suspect Yahoo is helping out the spammers.
September 25th, 2008 at 3:49 am
I absolutely can’t this this program past : ’static.abc.go.com’
What the hell am I doing wrong.
Plz HELP !!!!!
September 25th, 2008 at 6:42 am
i also have another ?. My messaging thing that lets me txt message and chat wont load. it just says loading…but i never does. is it just my computer??
September 26th, 2008 at 8:41 am
Holly,
Have you tried the Flash update suggestion? I believe the chat function is one of the components that relies partially on Flash technology.
-Ryan
September 25th, 2008 at 12:13 pm
This is slightly off topic but is quite disturbing to me and I was hoping someone could address it. Today I got a spam email that originated from my own yahoo email address! Or, at least that was the return address that was listed in the “from” column. I was wondering what happened, and how to handle deleting such an email… would marking it as “spam” then treat all emails I might make as spam? Any insights you have would be most welcome.
September 25th, 2008 at 10:33 pm
Dean,
Unfortunately that isn’t something that an email carrier has much control over. It requires that another email provider, and potentially an email client, not use an address without validating its authenticity.
Yahoo! Mail will not allow anyone to send a message from a Y! Mail account, using an alternate email address, unless the user can prove that they have access to that account.
-Ryan
September 25th, 2008 at 2:55 pm
i am getting very frustrated with the keystroke email problem and am ready to dump yahoo. i don’t understand why it is taking so long to figure this out and why yahoo won’t give more details. my flash is very current so that definately isn’t the problem.
September 25th, 2008 at 11:59 pm
I havent been able to use my mail the whole week. The few times I have got in, I have lost everything I have. Every mail, an evry file I hav made are gone. If anyone sends me mail, I wouldt now, because I dont get them. And Im getting pretty angry, because I have done evrything that you have told me to do!!!!!!!!!!Could you please fix this problem as soon as possible??? If not, I will switch to hotmail instead. My flash is also very current, so thats not my problem either.
September 26th, 2008 at 6:43 am
ok well no one answers my questions!!
September 26th, 2008 at 12:25 pm
I have the same problem its been 4 days!!! After 2 days I can log in but I have nothing inside!!!!! Where are my emails???????? Im angry too, I have very important post there!!!!!!!!!
Someone can answere??????? Where are you people from yahoo???
September 27th, 2008 at 8:12 am
While I am happy to see that I am not the only one having the keystroke problem, I am disappointed that it has not been fixed. I have the latest Flash player, so that is obviously not the problem. I want to stay with Yahoo but I am forced to switch back and forth between old and new whenever I want to type a message. This is very frustrating to say the least.
The new mail didn’t always have this problem, so what happened?? Please get this fixed soon!!
September 27th, 2008 at 5:29 pm
Does this issue include alphabet keys highlighting other links on the compose webpage? And when hiting the return key commands the highlighted link?