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Flash in my YMail?

There have been some questions about how updating your Flash could have anything to do with inputting text for your messages.  In fact Flash doesn’t play a role in text input, but it does touch on some other aspects of the All-New Yahoo! Mail.  Most notable would be the Chat/Messenger feature (which has been around for a while), but there are some other components too.  Some existing and some new stuff.

So while we have no intention of changing Mail to some sort of Flash based tool, we’ve also found that some users can improve the experience and resolve some bugs we’ve discovered by upgrading to the latest Flash version.

We fully intend that anything we add or change in no way conflicts with the core functions of Mail (inputting text would be an example) and our engineers are working to resolve it.  However, I also wanted people to know that updating Flash could improve it that much faster.

Hope that clears up some of the confusion.

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Comment by Steve
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September 26th, 2008 at 1:02 pm

Ryan,

I posted a comment earlier asking if you could let us know the status of a feature request- you said if it was small you might be able to. Sooo, any plans for a yahoo mail stock ticker in the works?

Comment by Ryan
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September 26th, 2008 at 6:31 pm

Hi Steve,

Sorry about not responding sooner. I’m passing along the request but don’t have any sort of promise or ETA. On a brighter note, if you check out Jerry’s video from CES you can see the types of possibilities that we may have in the future…once Mail opens up to developers.

http://www.ymailblog.com/blog/2008/01/yahoo-mail-makes-a-splash-at-ces/

-Ryan

Comment by Steve
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September 29th, 2008 at 7:38 am

Any idea when this “open mail” will be available?

Comment by Ryan
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September 29th, 2008 at 1:32 pm

Steve,

Can’t give any details on that right now, but rest assured that I’ll be here touting it as soon as I can.

-Ryan

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Comment by Shirley Aubertine
MyAvatars 0.2

October 2nd, 2008 at 2:48 pm

I cannot get my mail, and I have signed in several times! I have gone through the process several times. I would just like to leave the new system and go back to old way.

 
 
 
 
Comment by Paolo
MyAvatars 0.2

October 15th, 2008 at 11:15 am

About Yahoo mail and flash… I just upgraded flash to the new version 10 on my macbook and since then the yahoo messenger function embedded in the yahoo mail page refuses to start, asking for a flash version higher then 9.0.115 !!!
Am I the only one affected by this?

Comment by Jason
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October 16th, 2008 at 8:44 am

same thing happens to me

 
Comment by JOYCE
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October 16th, 2008 at 9:13 pm

HECK NO!!!
I’VE BEEN HAVING THE SAME PROBLEM ALL DAY….I MEAN ALLL DAY!

 
Comment by Bill
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October 19th, 2008 at 2:15 pm

Having the same problem for a couple days. Anyone found a fix yet?

 
Comment by ajcashattuck
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October 19th, 2008 at 2:59 pm

this happens to me too, if i use internet explore or firefox. how can i fix this problem. I have cleaned up my computer, reinstalled it uninstalled and then reinstalled it what can i do.. i miss the text feature.. please help if any suguestions please email me. ajcashattuck@yahoo.com

 
Comment by Mike
MyAvatars 0.2

October 20th, 2008 at 1:42 pm

Firefox/Windows XP. I am having the same problem after downloading Flash Player 10. My Yahoo chat will not work, keeps giving same message that I need to upgrade Flash but when I check, Flash 10 is showing up as being installed and being used by my browser. Somebody please HELP with this. Suggestions/fix via my email appreciated Thank you - mike1967@rocketmail.com

Comment by Mike
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October 20th, 2008 at 1:50 pm

Yahoo chat, built into their “new” email, was working fine until I got “the message” to update my Flash Player. It would not let me continue until I downloaded updated version which I did (Flash Player 10). Now, Yahoo chat don’t work no mo’. Wh’sup?! Someone PLEASE. And is this the place to beto find such a fix? Thanks!

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Comment by Tim
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October 20th, 2008 at 7:00 pm

Well I got 3 emails from Yahoo Customer Service, and they said they have the engineering team working on it, not sure when it fixed yet

 
 
Comment by Dawn
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October 21st, 2008 at 7:24 am

Did you ever get a fix to this? I am having the same problem!

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Comment by Beverly
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October 21st, 2008 at 4:34 pm

Has anyone gotten an answer as to how to solve this problem? I am getting the same message and have the same problem.

Comment by Mike
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October 22nd, 2008 at 7:56 am

The chat problem mentioned above seems to be fixed today - - nothing I had to do to fix it - - it is just back working today - - so thank you Yahoo for getting us back up and going - mike1967@rocketmail.com

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Comment by Janet
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October 23rd, 2008 at 12:55 pm

Mine still doesn’t work - not sure Yahoo fixed anything. I have used chat forever and have never had a problem until I upgraded to Flash 10.

 
Comment by Donna
MyAvatars 0.2

October 25th, 2008 at 6:21 am

Same problem here. On the phone and online chat with ATT to resolve the issue and nada. Glad to hear I’m not the only one having the problem, but wish it were fixed. Really prefer this chat feature to messenger. Wish I had never upgraded to Flash 10. At least it seems they are working on it?

 
Comment by Angela
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October 28th, 2008 at 1:43 pm

Still having this same problem that everyone else has. Computer at home is fine so far..was never prompted to update. Computer at work will not load chat. I tried to download the update but can’t. Looks like it wouldn’t have done any good even if the download worked.

 
Comment by deugene
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November 2nd, 2008 at 8:46 pm

i had the same problems with Yahoo chat email i just removed Flash Player 10 and installed older verision 9 and im in mail works again !!!

 
Comment by Donna
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November 6th, 2008 at 7:35 am

Hey deugene. Where did you find Flash 9? Been looking for it and can only find version 10. If you could let me know that would be great.

 
Comment by janice
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November 11th, 2008 at 9:33 am

I also would like to know where version 9 is. email me at janicehill17@att.net

 
 
 
Comment by Laurie
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October 26th, 2008 at 4:57 pm

I have the same prob;em and it’s driving me crazy.

Comment by martha
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October 28th, 2008 at 10:30 am

Yah - SAME problem for me. I can access it on my desktop computer, and on my laptop I could too up until a few days ago. It wont get past the I need to download FLASH to access!!! VERY VERY VERY FRUSTRATING!! I can see I am not the only one. WHY havent Yahoo fixed the problem??!!

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Comment by Brianne
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October 29th, 2008 at 11:18 am

I am having the same problem with the chat not working. I ahve upgraded the Flash and it still won’t work. Any word on how to fix this?

 
 
Comment by janice
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November 12th, 2008 at 6:55 am

have you found a solution yet? This is maddening? If so, email me at janicehill17@att.net.

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Comment by Donna
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November 13th, 2008 at 5:56 am

Well after MANY calls to both ATT and Yahoo I finally got someone in second tier support who sent my problem to Yahoo and guess what. It’s real. Like we couldn’t have told them that. According to them it is a known problem that the engineers are working on. I got a Yahoo problem ID from the second tier guy and will be notified when it’s fixed. I just wish there was better communication betweent he support folks so when you called they didn’t treat you like you had antlers. Be persistent. I will post when I receive the fix notice.

 
Comment by Donna
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November 13th, 2008 at 2:39 pm

Well the problem is fixed. I just tried it out. Apparently chat wasn’t compatible with Flash 10. The engineers fixedit wo you all should be able to use chat again in the mail program.

 
 
 
Comment by Monique
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October 29th, 2008 at 3:32 pm

same thing has happen to me

Comment by Robert Mayer
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October 30th, 2008 at 12:12 pm

Ditto.

So, what is the fix? This has to be affecting hundreds of thousands (if not millions) of Yahoo Mail users. It does appear to be a Firefox-specific problem.

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Comment by martha
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October 30th, 2008 at 6:22 pm

EXACTLY what I say, has it been fixed, NO! Get with it Yahoo people. This is pissing people off, there is an obvious problem! Who is this Ryan guy, isnt he the source??!

FIX it Yahoo - come on!! It is indeed affecting WAY TOO MANY OF US!!!

 
 
 
 
 
Comment by John
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September 26th, 2008 at 2:21 pm

Ryan, thanks for the update and keeping us all informed as to what goes on w/ our YMail.

Off subject: Any news on if/when IMAP might be implemented?

Comment by Ryan
MyAvatars 0.2

September 26th, 2008 at 6:36 pm

John,

Your only options right now are the Zimbra Desktop Client and the iPhone, but we are looking very closely at our systems and evaluating what other options would be possible.

Unfortunately I don’t have any more detail than that right now.

-Ryan

Comment by John
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September 27th, 2008 at 4:24 pm

That’s cool, thanks for the info man. This blog rocks!

 
Comment by Eric
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September 28th, 2008 at 11:01 pm

I hope that one of those options is Apple Mail…

Zimbra is not well integrated into OS X at all… and that’s the whole point of having a Mac

I can’t understand why you’ve limited the clients to iPhone and Zimbra… doesn’t make a whole lot of sense.

 
Comment by martha
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October 30th, 2008 at 1:46 pm

Ryan
I hope that you are the starting point on the Yahoo Chat problem that MANY people from what I can see starts with you to get answers. Has anyone looked into the issue of not being able to access Yahoo chat without installing Flash! Looks like the problem started recently. Please let me know and ALLL these people having the same exact problem know what is going on and what Yahoo is doing to correct the problem. With the amount of people having an issue, I would hope that someone is already working on this problem and gets it resolved right away. You can only read the frustration in everyone’s comments. I am VERY frustrated.. Thank you for your prompt attention to this matter.

 
Comment by martha
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October 30th, 2008 at 6:24 pm

Is this to Ryan!!??? Becuase you need to do something to help out all us Yahoo users. There is a problem going around and nobody has sent us info that there is a problem or that someone is working on it. Talk to us, let us know what is going on Pleeeeze!

 
Comment by janice
MyAvatars 0.2

November 12th, 2008 at 6:57 am

I NEED TO FIND A SOLUTION TO MY CHAT NOT WORKING SINCE I UPDATED MY FLASH TO 10. THIS IS FRUSTRATING AT THE VERY LEAST!

LET’S GO, YAHOO! LET’S GET IT FIXED!

 
 
 
Comment by Annette
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September 26th, 2008 at 5:03 pm

My yahoo used to ‘auto fill’ my addresses from my contacts as soon as I started typing someone’s name. This function no longer works for me and I have to open up my address book and insert address everytime. Do you know why this happens and how I can fix it? Without the auto fill working for inputting my addresses - emails take too long to add contact to.

Comment by Ryan
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September 26th, 2008 at 10:33 pm

Annette,

It might be a bug. Can you email me at ymailblog1[at]yahoo.com with your browser type and version, and what type of Yahoo! Mail you use?

-Ryan

Comment by Annette
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September 27th, 2008 at 7:16 am

ymailblog1[at]yahoo.com
Hi Ryan,

I’m using internet explorer as my browser. I’ve got Rogers high speed internet and I’ve also got Norton protection from Rogers. When I start up my computer I get a box which shows Internet Explorer System 32 ???? Not sure what else it says. Would have to shut down and re-start in order to see it.

 
 
 
Comment by Dan
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September 26th, 2008 at 11:07 pm

I was wondering why with the latest version of MyYahoo! I can’t see the status of the Czech crown to American dollar on the currency converter module. Why is it on the older version I could check out whatever currency I wanted to and now I’m limited to the dollar, yen, euro and pound? I know I can go click on the convert button and check out other currencies on another page, but before it was much more convenient. This seems like a step backwards. Comments?